Can't Install mogrt files into essential graphics panel

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New Here ,
Jul 22, 2022 Jul 22, 2022

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I've run into an issue where all of a sudden I can no longer install mogrt files into my essential graphics panel.  Every time I try I get the message pictured below: "The Motion Graphic Template could not be installed." 

Screen Shot 2022-07-22 at 10.44.54 AM.png

 

Have tried all of the most obvious trouble shooting methods (restart computer, working from different files and projects, clearing the cache of both premiere and after effects, etc.)

Bug Unresolved

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5 Comments
Community Expert ,
Jul 22, 2022 Jul 22, 2022

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Mogrt might not be compatible with the beta.

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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Hi -

What version of Premiere Pro are you using? Is this a mogrt that has previously worked? Can you install other mogrts?

Mike

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New Here ,
Jul 22, 2022 Jul 22, 2022

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This is Premiere Beta 22.6.0, just updated.  I've been able to use mogrts exported from AE Beta before with no problem.  Everything worked like it should the day before, then the next day it didn't, with no discernable change in the process.  I tried exporting from another composition and importing different mogrt files and none of them seem to be working.   I've even tried going back to regular Premiere and wasn't able to import mogrt files in that one either.   Really weird.  

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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Thanks for the info. Any chance you can share the failing mogrt with us?

 

Mike

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Adobe Employee ,
Aug 30, 2022 Aug 30, 2022

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Hi All, 

 

This bug had to do with a conflict from an OS update removing the mechanism that Premiere Pro used to copy files that appears to only affect Mac users. It is currently fixed in Beta and will be part of the 22.6.1 release.

 

Here are a few workarounds that will help in the meantime: 

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