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PP crashes on opening a project or creating a new project 24.5.0 (Build 11) MacOS 14.4.1

Explorer ,
Apr 18, 2024 Apr 18, 2024

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When trying to open an existing project or create a new one, PP crashes immediately. 

 

I'm running the Beta 24.5.0 (Build 11) on MacOS 14.4.1 on a Macbook Pro M2 Max. 

 

At this point, I can't do anything about the application.

Bug Unresolved

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5 Comments
Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Moved to beta forum:

provide feedback.png

Revert to 24.4 or wait for update. After all it is beta.

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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LOL, I'm aware of that. I'm trying to help provide feedback to the developers. I apologize for not doing it correctly.

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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Also, as a side note, when you can't open a project, you don't have the option to provide feedback by clicking that icon, as it doesn't exist. So I went to the help menu and clicked the link that said "provide feedback," which by default puts you in the regular Premier Pro community. I was not aware that there was a (BETA) community. I guess that should be reported as a bug as well since it doesn't take you to the proper community by default.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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AnnBens_0-1713458094336.png

 

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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Yes, that's what I said I did. It takes you to the wrong location.

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