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Third party plugin conflict

New Here ,
Oct 16, 2023 Oct 16, 2023

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when i work with Third party plugin conflict, as example Red giant universe transition

the screen suddenly freezing when play a timeline with Third party plugin conflict

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Adobe Employee , Oct 16, 2023 Oct 16, 2023

Hello Marco, 

Specifically, which Red Giant Universe transition? What steps shall we follow, to reliably reproduce the behavior you're seeing? We work closely with Maxon (Red Giant), and would be happy to pursue the issue further, provided actionable specifics.

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Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hello Marco, 

Specifically, which Red Giant Universe transition? What steps shall we follow, to reliably reproduce the behavior you're seeing? We work closely with Maxon (Red Giant), and would be happy to pursue the issue further, provided actionable specifics.

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