Adobe Auto Transcription and data privacy

[cédricl67786023]

Hello,

I am testing the new auto transcription feature available in the Premiere Pro Beta version. It is a great feature but I am wondering how my personal data are stored/used once they are on Adobe servers ? I don't find any details about that. Someone on the support chat told me that data are secured and not use by Adobe but is there any document to check all details about privacy ?

For example I want to know how many time my data are stored on Adobe servers. Is it possible to ask Adobe to not store my data. Maybe to delete my data etc....

Thank you for your help.

[Kevin-Monahan]

Cedric,

I'll move your post to the beta forum.

Thanks,
Kevin

[R Neil Haugen]

Any data stored should be only in your CC folders, which you control in the CC Desktop app.

Neil

[cédricl67786023]

When I talk about privacy I am talking about data (audio) that are sent to Adobe server when the AI technology process the content. Something is sent to Adobe servers and I want to know what is the Adobe policy about those data. Can Adobe use the data to train the AI algorithm ? Do they delete data automatically ? Can Adobe use my data to.... do things ?

[sadiel25149545]

I am hoping someone can further clarify...

I chatted with an Adobe rep yesterday to find out if I could delete the audio that had been louded to the cloud when I used the trancription tool.   They said I could not access the server where the audio had been uploaded and could not delete it.

Is there a way to purge the files once the transcript has been created?

Or is there a written policy from Adobe about how long these files get saved?

[R Neil Haugen]

I've seen others ask, and you bet that the folks doing full b-cast have to know about this. The answer given ... there's nothing kept on their servers. They would have no interest of use of it, and it would be a massive amount of storage space taken up daily.

No, the user doesn't have a way to access it because there's nothing to access.

Neil

[R Neil Haugen]

Many of the clients that have "enterprise" accounts ... meaning they've got perhaps 50+ CC licenses ... are also businesses where data security is an ABSOLUTE priority. Getting certified to work with most say streaming or broadcast services means someone comes in (at your great expense) and physically evaluates your premises, your handling of data, your online/offline security protocols, and gives you a list of things to change before they'll grant you certification.

PrPro is used by a number of major motion picture houses ... and they have the same stringent security needs. No compromises allowed.

So Adobe is very aware that anything they do has to pass security  requirements for organizations where typically most computers are "air-gapped" ... meaning never, ever connected to the 'net.

Neil

[Alexander Riss · Accepted solution]

Hi all,

adding to this discussion - there is a section on privacy and security on the Speech to Text FAQ:

https://helpx.adobe.com/premiere-pro/using/speech-to-text-faq.html

To quote it here:

"Speech to Text has been developed with security in mind. User files are encrypted in transit and during the transcription process. As soon as a transcription is completed, the user files are deleted."

The current Beta version also uses on-device transcriptions only - this means that all data remain on your own machine all the time and no processing is happening in the cloud any more. (works completely offline)

Best regards,

 Alexander

[matthewh35044921]

May I ask why the FAQ still says under the GDPR section that the service is done on servers? Or why the section is still there that says "it's been developed with security in mind". If it's done on-device, why mention security at all on the FAQ page?

[R Neil Haugen]

Probably because they are notably slow in updating their documentation. It's only been on-device only for over a year now. So maybe in another few months the docs will be updated.

I would add that the service is heavily used in professional and network usage, where if you ain't paranoid, you're not secure enough. So if used there, it's apparently passing muster for some hard to please security types.

[matthewh35044921]

Appreciate the rapid response and thoughts from you 🙂

[Bill5EAE]

Hi,

I've been looking into this and this statement has changed. It no longer includes the "User files are encrypted in transit and during the transcription process. As soon as a transcription is completed, the user files are deleted." line.

I've been hunting around but haven't yet found anything definitive from Adobe that clearly states that it doesn't collect and store video transcription data.

Does Adobe have an AI privacy policy somewhere clearly stating what it does with organisation and personal information when it's processed vi AI and/or machine learning?

Thanks.

[R Neil Haugen]

That change was for a very simple reason.

All transcription processes happen on that machine. NOTHING ever goes online, period.

When they got the "machine" small enough to put into 'local' code they did, because:

1.  speeds up the process;
2.  meets the stringent security protocols most pro productions must meet, and 
3.  doesn't cost them tons of cash to provide online storage/processing space. (Saves them a ton of cash.)

Does that answer your question?