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Adobe Premier Pro Beta (24.5.0 Beta - Build 11) crashes when attempted to open exsiting or new file

Explorer ,
Apr 18, 2024 Apr 18, 2024

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Adobe Premier Pro Beta (24.5.0 Beta - Build 11) crashes when opening existing or new files.

The issue started today, 4/18 am. It was working on 4/17 am.

Scenario 1: I opened an existing file, and it asked me to miss a video file that exist in the folder. I allowed the app to search, and it found it. When it attempted to load and open the file, it crashed. Adobe-created cloud diagnostic appeared. Using a MacBook pro

 

Scenario 2: I opened another existing file, a different folder from my MacBook Pro. It did not require me to search for the missing file, but it crashed. It's similar to the behavior above. 

 

Scenario 3: Created a new file, and it crashed.

 

Please help; I can't use the application, and I have lots of work on my side. Highly appreaciate your assistance.

 

 

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Moving to beta forum.

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Several users have issues with build 11: revert to 24.4 or wait for update.

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