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Beta 15.x does NOT sync my CC workspaces or keyboard shortcuts!

Community Expert ,
Jan 27, 2021 Jan 27, 2021

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Just installed the 15.x beta. Went to sync ... it supposedly synced fine after a couple minutes.

 

However ... none of my workspaces nor my keyboard shortcuts, nor a single one of my presets appeared!

 

I re-upped from Pr2020 to my CC account, re-down-synced in 2021, and after a bit of watching the bar complete its slow crawl, it says syncing complete.

 

But again, not one of my preferences, settings, workspaces, presets, nor keyboard shortcut panel were added.

 

This is NOT syncing. Period.

 

Neil

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Community Expert ,
Jan 28, 2021 Jan 28, 2021

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Workspaces are a mess.

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Community Expert ,
Jan 28, 2021 Jan 28, 2021

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@mattchristensen 

 

This problem that Beta15 doesn't see and apply our profiles basically makes this a non-usable thing.

 

My workspaces, my presets, my keyboard shorts, all those things that make working in this app are not functional.

 

And I can't even find where the layouts & such that the Beta15 app is using ... every location I've searched on my Win10 machine from my <username> through all Documents, Creative Cloud files, AppData, and all ... show my layouts listed.

 

But they're not available in Beta15 either by syncing via CC nor by finding and replacing them in a file somewhere. And until I can do so, Beta15 ain't getting any use here.

 

Neil

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