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Bug that makes my $3500 and $6000 cameras useless.

Community Beginner ,
Jul 08, 2021 Jul 08, 2021

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I'm having big-time issues, which I have seen documented here since April, where my a7siii and fx6 clips have completely random and un-replicable glitches that look like footage corruption. The files are completely fine, and function perfectly in any other NLE/preview window. 

 

I can't continue working within the beta with this problem persisting, and I'm hoping the team can figure out a way to fix this because I truly love the m1 beta copy of Premiere. I'm on a m1 MacBook pro with 16gb of Ram. Until this is fixed I can't continue using the beta software and will have to stick to another NLE or my windows PC, which is unideal for mobile editing as I end up doing that a ton. 

 

Hopefully, the team sees this and can get to the bottom of it. I have no idea how big of an issue it could be for Adobe but it seems to be major?

TOPICS
Bug, Error, Feedback, Performance

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi @Raymond5E09 ,

 

Sorry again for this issue. This is fixed in the latest beta versions. We have enabled Hardware Acceleration decode of HEVC/H264 4:2:2 10 bit on Mac ARM systems in the latest Premiere Pro Beta builds.

Please download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)

https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

You can have a look at the announcement here: 
https://community.adobe.com/t5/premiere-pro-beta/discuss-hardware-acceleration-decode-for-4-2-2-10-b...

 

Please let us know how it goes for you. 

 

Thanks,
Mayjain

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