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Create Captions button not working in Transcribe panel

New Here ,
Mar 25, 2021 Mar 25, 2021

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When trying to create captons based on a trascription, I click on the "Create Caption" buton in the top right of the window, but nothing happends.

 

It gives me a blue loading wheel for a while and then once completed my transcription has not been converted into captions.

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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Hi Jonathan,

How long is the sequence in duration? What is the format? Any system info you can give?

 

Thanks,
Kevin

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Having shutdown and restarted my machine it's working fine. It's happened a few times before with me not having time to properly troubleshoot, so if it happens again I'll be back! 

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