• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error reading .mov (RGB + Alpha)

New Here ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

Hello. I'm having some problems when I try to import .mov with rgb + alpha for the timeline.
The program cannot read the file, so it freezes the entire project, including the audio. When I delete
file from the timeline, it works perfectly again.

TOPICS
Bug , Error

Views

156

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

What exactly is that file? And made by what? What's the format/codec?

 

Neil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 28, 2020 Dec 28, 2020

Copy link to clipboard

Copied

LATEST

Hello, Neil.

Its a simple lower third, created and exported with after effects.
I used this preset to export:

 

Format: Quicktime (.mov)
Channel: RGB + Alpha

 

It freezes the program when i try to play it.
And here is the thing, if i use the stable version of Premiere (14.7v), it works perfectly.
I just don't know how to fix it in the beta version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources