My adobe premiere beta version is not doing an automatic transcript.

[diegofrazza]

My adobe premiere beta version is not doing an automatic transcript. The following message appears on the "Transcribe" button: Receved Bad network Response. what should I do?

[Alexander Riss · Accepted solution]

Thank you for reporting this issue.

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients). Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

Best regards,  Alexander

[diegofrazza]

My signature is Creative Cloud All Apps.

[Alexander Riss]

There are cases where your login in the Creative Cloud Desktop App expires and requires you to log-out and back in again. This should fix connection problems to all cloud based services. 

Please let us know if this fixed the error message.

Best regards,

 Alexander

[Nick Lear]

I tried signing out and back into Creative Cloud, but it didn't fix it for me.

[Nick Lear]

I am on All Apps by the way. And I was an early adopter in the transcription service (which I suspect is the issue).

[defaulta2bqwq3a9rxj]

My automatic transcript works but creating caption from the script hangs up.

see me screen this is my secon day searching for answer I will appreciate any suggestion

[Stan Jones]

defaulta,

What version/build are you using? 

Stan

[defaultjqab9yd3yav9]

I have the same problem and i I was a Beta early adopter of speech-to-text, maybe it's a problem with early adopters?