transcription not working

[joeln15986593]

Transcription stopped working in Beta 22. This new version from today, 22.1.1 is still broken for me but now at least I get an error message. It keeps trying to download a language packet - which it never said that before. In previous Beta 22 versions, it would just do nothing after downloading the language pack. Now, it gives an error which I attached. The error message also doesn't go away by clicking the X, so it requires a restart to remove it and continue working. 

[Stan Jones]

I know nothing... Just trying to understand. I assume you are on a version that is now transcribing locally.

What Beta build? What OS?

What language did you select?

What language is your install?

I am not seeing this. Win10, now Beta 22.1.1 build 59, English install and transcription. Spanish also worked at least once a few Betas back (50 or so?).

Stan

[joeln15986593]

Hi Stan,

I selected the "included system setup and version" option when I posted from the Premiere App but I don't know where that goes!

I'm on Mac OS 11.4 Beta 22.1.1 build 55, English.

I've successfully used transcription in earlier beta versions - this is new for me. 

I don't know what you mean about the version that is transcribing locally. I've only see it access a cloud service, so that would be new to me as well.

I just checked and see that build 61 is available, usually it auto updates me - so I will see if that fixes the issue. Installing now

[joeln15986593]

Works in build 61

Seems like my issue was the language pack wasn't installing and would hang. Now, the language pack has installed and seems to be fine - so now I understand what you meant about local - I just never got that far.

Thanks for the response and prompt to look for newer builds.

[Stan Jones]

Glad you got it sorted.

I know what you mean about the "include system setup and version." I had the same problem  until I discovered that all it is doing is copying that info to your clipboard. You must "paste" in the response and you get the Bug Report template.

You can use the template or ignore it. Staff just want to get the feedback. I like it just to get the system info into the post.

Here's one where I used it, but forgot to add "Bug: " to the title!

https://community.adobe.com/t5/premiere-pro-beta-discussions/caption-keyboard-shortcuts-for-split-an...

Stan