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Unsupported Project Version - Team Project can't be open after last update to 15.4 build 19

Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Yesterday evening, I was working with a coleague on a team project in premiere pro.
We have been using both the beta version (15.4 build 18) and the regular version (15.2 build 34-35), she in an iMac i7, with 32gb of RAM running Big Sur and me on a PC running windows 10 pro for workstations, on a Dell Precision 7750 with an Intel(R) Xeon(R) W-10885M CPU @ 2.40GHz up to 5GHz, 128 GB of RAM, nVidia Quatro RTX 5000. 

Everything was fine yesterday - aside from some audio issues -long beeps caused by faulty audio previews-, but this morning, after an update done automatically to Premiere Pro (both the regular and the beta version) by the Creative Cloud Desktop app, now when we try to open the team project I created a couple of days ago, it says "Unsupported Project Version: The project was edited in a new version of Premiere" and instructs me to install the latest version. But I already have the latest one you can install with creative cloud today, June 04, 2021.

I thought that maybe the problem was originated with the new update, but I just tried to open the Team project on another pc with a Premiere that wasn't updated (because it doesn't have activated the automatic updates), but that didn't work either. It shows the same error.

I am now trying to open the team project on another mac, to see if that can be done, but the problem seems to be now on the data of my Team project allocated on the cloud servers of Adobe.

I need to get access back to the team project because otherwise, at least a week of editing would be lostt.


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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Adobe Employee ,
Jun 11, 2021 Jun 11, 2021

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Hi Rodrigo,
I'm glad you were able to recover a historic version, and am sorry for any work you have lost. 
Thank you for the invite to the troublesome Team Project - I also see the  same message when I open the project with the current ship build (15.2). I created a bug report and will get back to you when I have more information.

Regards,
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

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