• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Audios issues. A terrible audio beep while playback of a sequence

Community Beginner ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

Premiere does an awful, terrible beep sound while I playback a sequence from a Team project.
It also frequently alerts of "audio not found" in any random sequence, but just for a moment. the audio goes away but then It comes back.

PLEASE! Fix this.

TOPICS
Bug , Error

Views

191

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

Which OS, what's the media from or created by, and what sort of storage is it on? As it's a Team Project, are you using online media storage? And is it a beta build or the current shipping build?

 

Neil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

Hi Neil!

Thanks for your quick answer.


To answer your questions:

-OS: Windows 10 Profesional for Workstations (I'm working on a Dell Precision 7750 with 128 Gb of RAM, NVIDIA Quadro RTX 5000 with 16 Gb or VRAM, and 2tb of NVEM internal storage).

- The media is played back from a 5tb usb 3.0 External HDD, I am the creator of the media -they are proxies in 1080p, 23,975 FPS, h264 files in the form of mp4's.

- I am not using online media, just the Team project itself is saved online.

- the Build 18 -Premiere Pro (Beta) version 15.4.0 BETA (Build 18).

I have also tried to work the the same Team project with the regular version of Premiere Pro (15.2.0 build 35), to no avail. It presents the same issues of random, long, awful beeps during playback of the sequences.

And it also crashes!

 

I would really appreciate any help with this.

 

Thanks in advance for your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

Thanks for the data ... hopefully, someone can pore through this and start figuring out something.

 

What's the original media? Is it linked in the project, or do you only have the proxies ingested into the project?

 

What are your default set-to things in Preferences for audio hardware? And do you have a separate sound card?

 

Neil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

The original media are RAW files that are not linked to the project. I only ingested the proxies.

The audio hardware is set to the default options: MME.

Latency: 200 ms
Sample rate 48000 hz
I've tried using Realtek ASIO option and even ASIO4All to no avail.
I do have sound coming out of my speakers, but the beeps keep coming randomly.
I don't use a separate sound card for video editing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

And the default input is set to ... ?

 

Neil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 03, 2021 Jun 03, 2021

Copy link to clipboard

Copied

LATEST

The default input is the Microphone Array (Realtek (R) Audio).
Changing the audio input to No input doesn't makes a difference.
The default audio output are the internal speakers. It's listed as Speakers (Realtek (R) Audio)
The default clock is set to System default, which are the Speakers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources