• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Keep crashing

New Here ,
May 19, 2020 May 19, 2020

Copy link to clipboard

Copied

The Beta keeps crashing on start-up. It appologizes (which is awefully kind), freezes, then closes.

TOPICS
Crash

Views

448

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 19, 2020 May 19, 2020

Copy link to clipboard

Copied

Could you give us some details about your computer? Mac/Windows, which OS version? Which beta version/build do you have installed? Do other versions of Premiere Pro launch without issue? Do you get a crash log window pop up afterwards, and if so could you share the crash log here? Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2020 May 20, 2020

Copy link to clipboard

Copied

Hi

I'm using iMac retina 5K late 2015. 4 GHz Quad-Core Intel Core i7 with 32GB
Ram. AMD Radeon R9 4GB.

No other premier versions crash and there is no crash window.

thanks
Andy

--
Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2020 May 20, 2020

Copy link to clipboard

Copied

Just had this...



--
Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 20, 2020 May 20, 2020

Copy link to clipboard

Copied

I'm sorry but I'm not seeing anything there in your most recent post, just the text "Just had this..."

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

--
Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 21, 2020 May 21, 2020

Copy link to clipboard

Copied

LATEST

Hi Andy, there is still no information visible in your post. Are you trying to share an image? Please tell us what you were trying to do when Premiere crashed, it would help us identify the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources