Possible bug: error when right clicking on folder in my project

New Here ,
Apr 21, 2020

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I am using the new Premiere Beta version v14.2.0 and I am getting an error message when right clicking on a folder I created in my project. I was trying to import something into this folder but since I get a message saying "ungültiger Menübefehl" (which would be something like "unknown menu command"), I can not import files this way.

2020-04-21 13_41_40-NVIDIA GeForce Overlay.png

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Adobe Employee ,
Apr 21, 2020

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I'm not seeing that on my end – is this happening if you make a new empty project and try it there? If not, that means it's something specific maybe in your project. Would you be able to send or post the project here for us to look at?

 

Thank you.

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Adobe Employee ,
Apr 21, 2020

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This was an issue with older Beta builds and was fixed in 14.2 Beta build 24. Could you try updating to the latest Beta build and see if this still occurs for you?

 

Thank you.

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New Here ,
Apr 21, 2020

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I just checked. I am using build 24. I also created a new empty project with one folder and it happens again. 
I mean, I could send you my empty project where it just happened, if you want. How can I provide it for you? Wetransfer?

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Adobe Employee ,
Apr 21, 2020

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Yes, could you please send us your Project that has this issue. Whatever method works best for you, but it is likley small enough to attach.

 

Thank you.

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New Here ,
Apr 21, 2020

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I hope this helps, even though it's just an empty project.

https://we.tl/t-nTRtHYkuam

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Adobe Employee ,
Apr 21, 2020

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Thank you. This is working for me in Beta build 027 and 029 (English system). I can right-click on the folder and I get the context menu options with no error. I will pass this on to others in the team to verify on their systems and with non-English systems to see if we can reproduce.

 

The only other thing I can think of is to try deleting your Preferences (hold down Alt/Opt key while launching Premiere Pro and click yes to delete Preferences), but we will test your Project across more systems and see if we can reproduce.

 

Thanks, again!

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New Here ,
Apr 21, 2020

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You're welcome! I hope it helps. 

I can try out the method of deleting my preferences tomorrow. If you don't hear from me again here, it means I tried it out and the error was still happening.

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Adobe Employee ,
Apr 22, 2020

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Additional question, do you also see this error when you right-click a clip within the Timeline panel?

 

A few other team members tried this with English and non-English systems and were not able to reproduce. If you could try deleting your Preferences (if you haven't already) and update to the latest Beta build (build 29) to see if the issue still occurs in latest 14.2 Beta build 29.

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New Here ,
Apr 29, 2020

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Sorry, I just saw this post. I just wanted to say that the bug hasn't happened for me ever again, for some reason.

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Adobe Employee ,
Apr 29, 2020

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Thank you for the update!

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