PP Pro crashes when using surface controller (mackie or eucon)

Community Beginner ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

I also tried in this version the problem with the surface controller plugins and the problem persists. I noticed that the problem does not occur when using the Tangent Controller. I hope this problem is solved as well. Thank you.
Video: https://www.dropbox.com/s/ecbwn5l4r8mn0vs/Untitled%205.mp4?dl=0


System info
    Application: Premiere Pro (Beta) v14.8.0.14
    OS: Windows v10.0.18363, RAM: 47.93 GB, CPUs (logical): 16

TOPICS
Bug, Crash

Views

166

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

Thank you SO MUCH for that video.  That helped more than you can imagine.  I've created a bug for this.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 30, 2020 Nov 30, 2020

Copy link to clipboard

Copied

LATEST

I did tests on BETA 14.0.8.22 and another problem appeared. The control surface plugin is customized by me. From what I notice from the API, EuconControlSurface :: Update () no longer works. The problem with crashing when adding tracks is still present.

 

update surface: https://www.dropbox.com/s/y1uchm6bvq1ibpg/20201201_075222.mp4?dl=0

crach: https://www.dropbox.com/s/jidudw92jrkl46e/20201201_075403.mp4?dl=0

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines