Projects Crashing

New Here ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Hi, I'm having consistent crashing on this beta 14.9.0.37 when opening certain recent projects while other projects seem to be fine. I'm reverting to 14.8 for the problematic projects. Thanks.

TOPICS
Crash

Views

32

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Just out of the blue, there's apparently a buggy Nvidia game driver. It's caused a number of different crash or hang/freeze issues with the 14.8 public version. If going to Mercury Acceleration setting and changing the GPU to "software only" fixes the issue, it's GPU related.

 

If Nvidia GPU is in use, go to their driver support page, download and do a clean install of the Studio driver. If the latest version doesn't work, roll back one Studio driver version. This has fixed things for a number of 14.8 users.

 

Neil

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines