Sequences with subtitle / captions created by Adobe's transcription no longer working

Community Beginner ,
Mar 04, 2021 Mar 04, 2021

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Since yesterday, the transcription feature on Premiere Pro has become a total bomb. It started while I was still on 15.0.9 and the latest updade (15.1.0 Build 19)  didn't fix the issue.  

 

Basically, every time I try to work on a sequence with caption / subtitles, Premiere Pro comes to a halt, the beach ball starts spinning and continues to do so for almost a full minute.  I thought it could be a glitchy project but it's not. I crreated a brand new one, imported a new clip and tried transcribing a new sequence to no avail. As a test, I turned off the subtitle track. It made no difference. Beach ball spins like an Amargedon windmill! All the other sequences work / playback flawlessly. 

 

Please, Adobe wizzards, help!

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Bug, Performance

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Info about your system and media, please, marcosh?

Regards,
Kevin

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Community Beginner ,
Mar 04, 2021 Mar 04, 2021

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Hi Kevin,

 

My specs: Mac Pro Late 2013, 3.7Ghz Quad Core Inter Xeon E5

Mac OS Catalina 10.15.7

20GB RAM

Graphics AMD FirePro D300 2 GB

Media: QT ProRes Proxy, 1920x1080, 23.98

 

Thanks,

 

Marcos H.

 

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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I had this happen last week on my Win 10 Pro machine as well, but fotrunately it was after I exported my 5-minute main sequence and was just working on a trimmed down clip for social media. Today, it seems to be working fine -- at least, so far!! (fingers crossses)

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