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プレミアプロ 読み込みの際にフリーズする

Community Beginner ,
Nov 29, 2024 Nov 29, 2024

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プレミアプロがファイルを読み込む際に頻繁にフリーズするようになりました。応答なしとすら出ません。解決法を教えてください。

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correct answers 1 Pinned Reply

Adobe Employee , Nov 29, 2024 Nov 29, 2024

Hi @戸村5F9D 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ? 

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee ,
Nov 29, 2024 Nov 29, 2024

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Hi @戸村5F9D 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ? 

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee ,
Nov 29, 2024 Nov 29, 2024

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Hi 戸村5F9D,

 

We're sorry about the poor experience. Is Premiere Pro freezing while importing any asset? Let us know the version of Premiere Pro that you are using. We're here to help, just need more info.

 

Thanks,

Sumeet

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