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2023 Version doesn't initially recognize Google Drive "My Drive" folder

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Explorer ,
Nov 28, 2022 Nov 28, 2022

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  • Issue - As stated, the 2023 Version of Premiere Pro doesn't recognize Google Drive "My Drive" folder in the create new project window. The "My Drive" is the root folder in my Google Drive local content hierarchy that contains All my content.
  • Adobe Premiere Pro version number: Version 23.0.0 (Build 63) 
  • Operating system - Windows 10 Home. Version 10.0.19044 Build 19044
  • System Info: CPU, GPU, RAM, HD:
    • CPU - Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz, 3000 Mhz, 18 Core(s), 36 Logical Processor(s)

    • GPU and Driver Version - NVIDIA GeForce RTX 3080 - Version 517.48

    • RAM - 256 GB

    • Hard Drive  - Internal Local Disk NTFS

  • Video format: n/a
  • Workflow details: Trying to open a file within a directory it can no longer see.
  • Steps to reproduce - Program Startup. 
  • Expected result - "My Drive" should be showing. See Image provided. 
  • Actual result -  "My Drive" does NOT show. 

 

This is a big issue for me. Previous versions of Premiere pro worked just fine.  Pictured is what I see on the left. I have Google Drive selected as the directory to create a project within, and where I want to create it is within the My Drive folder, which as you can see here (left) is not shown. On the right I have an explorer window up to show what SHOULD be seen in the directory. This seems to be only an issue with Premiere pro as other Adobe applications with 2023 update are just fine. 

 

Pr2023-issue-drive.jpg

Bug Unresolved

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3 Comments
Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi Gripwik,

Sorry about this. The team requests more info from you. You can fill out the template here: How do I write a bug report?

Place that as a post in this thread.

 

You might try setting folder permissions for Google Drive. Every time a new version is released, this might be necessary. This article might help: https://www.guidingtech.com/google-drive-sharing-permissions-guide/

 

I hope we can help.

 

Thank You,

Kevin

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Explorer ,
Nov 28, 2022 Nov 28, 2022

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I edited and reposted in your desired formatting. 

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Thank you, Gripwik. The developers will appreciate that. 

 

Thanks,
Kevin

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