Adobe doesn't let me install Premiere Pro

[Pedro24137194oga2]

Just built a new machine with Intel 14th gen cpu, the latest one, and adobe keeps saying I can't download premire pro cause my cpu is too old and doesn't meet the required specs while my 5 year old machine has no problems

I have all drivers up to date and windows 11 with all recent updates

what is this.....

[Pedro24137194oga2]

Hello @Pedro24137194oga2,

Please supply the following information: How do I write a bug report?

Thanks!
Kevin

[mattchristensen]

@Pedro24137194oga2 I'm sorry that's happening. Where does it say the CPU is too old? Could you share the rest of your system specs: RAM, GPU, GPU driver version, OS version?

[Kevin-Monahan]

Hello @Pedro24137194oga2,

Please supply the following information: How do I write a bug report?

Thanks!
Kevin

[Kevin-Monahan]

Hello @Pedro24137194oga2,

Please supply the following information: How do I write a bug report?

Thanks!
Kevin

[Pedro24137194oga2]

It says in the screenshots I've provided but I have resolved the issue on my own

[Pedro24137194oga2]

No longer needed I've resolved the issue on my own

[Pedro24137194oga2]

Turns out if you use a browser that's different from the usual (Chrome/ Edge) the adobe downloader on the website just freaks out, but if you just open it in another browser it goes back to normal