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1

Adobe Pr 25.2 bugs

Community Beginner ,
Apr 26, 2025 Apr 26, 2025

Major Bugs Reported in Adobe Premiere Pro 25.2 (Latest Update)

The latest update of Adobe Premiere Pro (version 25.2) has introduced several serious bugs that are heavily affecting editing workflows. After extensive hands-on use, here are the main issues I’ve encountered:

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System Specifications:

Processor: Intel Core i5-13400F

Motherboard: MSI Z790P DDR5

RAM: 32GB DDR5 (6000MHz)

Storage: Kingston Gen4 NVMe 1TB SSD

Graphics Card: ASUS ROG Strix RTX 2080 Super

Power Supply: Deepcool 850W 80+ Gold

Operating System: Windows 11 Pro (Fully Updated)

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1. "Slow Storage Audio Retrieval" Error During Playback

During normal timeline playback, Premiere randomly shows a "Slow storage audio retrieval" error.

After this error appears, audio either stutters, cuts out, or gets completely muted during playback.

The issue occurs even on high-speed Gen4 NVMe SSDs, confirming that this is a software-side bug rather than a storage performance issue.

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2. Frequent Crashes During Editing

When editing quickly (clicking fast, trimming, dragging MOGRT files, or extending clips), Premiere crashes suddenly without warning.

It usually happens during rapid timeline actions, suggesting problems with caching or timeline refresh operations.

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3. Crashes During Audio Rendering

When trying to render audio previews or export sequences involving complex audio layers or effects, Premiere crashes midway.

No specific error message is shown — the application simply freezes and exits.

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4. GPU Usage Stuck at 100% Due to Adobe CEP HTML Engine During Exports

While rendering or exporting a project, GPU usage becomes stuck at 100%.

In Task Manager, 5–6 instances of Adobe CEP HTML Engine processes appear, with each instance opening 6–9 subprocesses that heavily consume GPU resources.

This excessive load severely lags the system and slows down or freezes the export process.

The only workaround is to forcefully end these Adobe CEP HTML Engine processes manually — after doing so, the export immediately speeds up and GPU load normalizes.

 

This points to a major GPU memory management bug related to the CEP system (likely handling Essential Graphics, MOGRTs, or other panel-based rendering).

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TOPICS
Editing and Playback , Export , Performance or Stability , Sound
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correct answers 1 Pinned Reply

Adobe Employee , Apr 28, 2025 Apr 28, 2025

Hi
@Zeekay_Editz are you experiencing these error messages no matter what the file type and video codecs your sequence is using?
Are you able to try and open up these projects on another machine and see how they run? Or would you like to send us a projects file so we could test it? If so I can message you my email to send that over.

We are here to help

Ian

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3 Comments
LEGEND ,
Apr 26, 2025 Apr 26, 2025

I'm wondering if this is basically a situation of close to overloaded lower midrange hardware?

 

I can't replicate any of those with 24 core Ryzen 3960x 128GB RAM and 2080Ti, with2 Nvme drives. One for OS/programs, the other all videos post cache files. Plus 8 other internal SSDs.

 

It would be useful for others to post experience either with or without issues to get data.

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Adobe Employee ,
Apr 28, 2025 Apr 28, 2025

Hi
@Zeekay_Editz are you experiencing these error messages no matter what the file type and video codecs your sequence is using?
Are you able to try and open up these projects on another machine and see how they run? Or would you like to send us a projects file so we could test it? If so I can message you my email to send that over.

We are here to help

Ian

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Explorer ,
Apr 28, 2025 Apr 28, 2025
LATEST

1. "Slow Storage Audio Retrieval" Error During Playback

During normal timeline playback, Premiere randomly shows a "Slow storage audio retrieval" error.

After this error appears, audio either stutters, cuts out, or gets completely muted during playback.

The issue occurs even on high-speed Gen4 NVMe SSDs, confirming that this is a software-side bug rather than a storage performance issue.

Hi,
I can replicate that specific bug on Premiere Pro 25.2.3 / MacOS while playing long (aprox. 1 hour) .wav audio clips nested in a multicam sequence. Assets are stored on a external NVME (Thunderbolt 4 enclosure).
Best regards,

Julien
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