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Adobe Premiere Crashing When Importing Files or During Editing

Community Beginner ,
Sep 09, 2024 Sep 09, 2024

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Whenever I drag a file into Adobe Premiere, it crashes without giving any notifications, or it crashes while editing. PLEASE HELP

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Editing and playback , Export

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correct answers 1 Pinned Reply

Adobe Employee , Sep 09, 2024 Sep 09, 2024

Hello @Kritikapoor,

Please provide the information that @R Neil Haugen recommended so the team can reproduce and fix your bug. Thank you so much!

 

Cheers,
Kevin

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LEGEND ,
Sep 09, 2024 Sep 09, 2024

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We would need a lot more information.

 

What is your OS/CPU/RAM/GPU, the media in use also? And of course the specific number version of Premiere Pro ... as in 24.6 or whatever you're using.

 

There's a recent public beta version that did this, I know. But that's in the next-series 25.x builds already.

 

But the shipping standard versions in 24.x shouldn't do this.

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Community Expert ,
Sep 09, 2024 Sep 09, 2024

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Dos this only happen with one project? Have you tried making a new project and see what happens?

  

Adobe Community Expert
Adobe Certified Professional

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Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

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Hello @Kritikapoor,

Please provide the information that @R Neil Haugen recommended so the team can reproduce and fix your bug. Thank you so much!

 

Cheers,
Kevin

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