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Adobe premiere MacBook Pro 2019 - Freeze Mac always!

Community Beginner ,
Nov 09, 2024 Nov 09, 2024

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Today is Impossible to use Premiere Pro to work for me.

I have a 2019 MacBook Pro 16" with 2.3 GHz Intel Core i9 8 core, 32Gb Ram and AMD Radeon Pro 5500M 8 GB and Sequoia 15.1.

Working with Adobe Premiere and After Effect has become impossible, it freezes the ENTIRE computer after a few minutes of work (especially when I watch the video in preview). The only solution is to turn off the computer from the power button.

 

Is it possible that there is no fix for this thing?

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correct answers 1 Pinned Reply

Adobe Employee , Nov 11, 2024 Nov 11, 2024

Hi @Gianluca_Rossi ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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Adobe Employee ,
Nov 11, 2024 Nov 11, 2024

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Hi @Gianluca_Rossi ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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