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Adobe Premiere Pro 2024 ne fonctionne pas

Community Beginner ,
Oct 14, 2023 Oct 14, 2023

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Impossible de démarrer Premiere Pro depuis la dernière mise à jour, malgré une désinstallation "propre" en suivant le protocole Adobe, avec Adobe Creative Cloud Cleaner. Adobe Creative Cloud Diagnostic annonce une machine parfaitement compatible, avec le driver NVIDIA à jour et la bonne version du système d'exploitation, pas de plug-in externe qui pourrait planter le système.

Bug Unresolved
TOPICS
User experience or interface

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2 Comments
Community Expert ,
Oct 14, 2023 Oct 14, 2023

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A clean install using the Cleaner is pretty much the needed steps. It sounds like you are on a pc? Win10?11?

Maybe try again after you do the below:

 

Delete your cache files as follows. (Close Premiere Pro) 
The files are located here, Paste the whole line below into File Explorer:
%UserName%\AppData\Roaming\Adobe\Common

Simply delete the three folders:
•• Media Cache
•• Media Cache Files
•• Peak Files


Premiere Pro will automatically create the folders and files it needs as you edit. I do this before every upgrade. And/or if things seem to go strange. I also keep a desktop shortcut to this folder for quick access.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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All of thos things have be done.

As a professionnal working everyday, I cannot waiste my time. I have downgraded with a version that works.

Waiting an operationnal version apperouved by users' community.

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