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Adobe Premiere Pro Freezing

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hi

I use Premiere Pro Version 23.2.0 on a 2019 Intel Mac book Pro with 32GB Ram. I had no issues until a few days earlier when after a few edit operations, my Premiere just froze and then shut down my computer, and I had t reboot my mac pro and start again. The rest of the Mac book pro works ok when not using Premiere. It only happens when I am working on Adobe Premiere.

I then googled the issue, and I tried the following-

"Video Rendering and Playback- Swapping your video rendering and playback from “GPU Acceleration” to “Software Only” usually does the trick."

And now it's working fine. What should I do to get back to working using GPU Acceleration?

I really appreciate any help you can provide.

 

Bug Unresolved
TOPICS
Editing and playback , Performance or Stability

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3 Comments
Community Expert ,
Mar 23, 2023 Mar 23, 2023

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Start by updating the GPU drivers with Premiere Pro closed. Then you switch to GPU acceleration and start testing.

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Thank you. How does one update GPU drivers?

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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Depending on the model and brand, look for updated GPU drivers on the manufacturer's website.

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