Audio Channels Greyed Out

[Aayas]

When I right click an audio file on my timeline, the Audio Channels button is greyed out. It was working until yesterday, so I don't know what I did wrong.

Interestingly, when I reset my Premiere Pro preferences and restart the program, the issue resolves but only for a short time i.e. I can access the Audio Channels window again but only once — it becomes greyed out again after that. Would appreciate any insight anyone may have! Thank you.

Sidenote: the reason I need Audio Channels is because I was recording on safety mode where R was recording at -6 decibels than L. I need to change to mono mode with R audio playing through both channels. Is there a different way I can do this bypassing the Audio Channels monitor?

[Dani_V.]

Hi @Aayas,

Welcome to the Premiere Pro forums! We need a few more details to try to help with the issue. What operating system and what Premiere Pro version are you on? Please see, How do I write a bug report?

Would you be able to share a screenshot or recording of this happening? What kind or type of audio file are you working with?

Under the Effects panel > Audio Effects > Special there is an effect called "Fill Left with Right" and "Fill Right with Left", might this help you do that?

Sorry for the frustration, hope we can help you soon!
Dani