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Audio Playback Failure (Error Code: -1609891835) NOT (1609891836)

New Here ,
Nov 05, 2025 Nov 05, 2025

I'm just working on a project and for no reason this error appears and I tried all the solutions exists. Audio Hardware, Media Cache. etc...... Error Code: -1609891835 (NOT) (1609891836)

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correct answers 1 Pinned Reply

Adobe Employee , Nov 05, 2025 Nov 05, 2025

Hi @Friendly_Melody5EFC

Welcome to the Premiere Pro forums. We need a few more details to help like exact Premiere Pro version you are on and hardware information. Please see How to Report a Problem.

Is this happening with all projects or only a specific project or media file? What kind of media are you working with and where are the files located? 

Where is your media cache stored and how much space is on your drives? 

Sorry for the frustration, 
Dani

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New Here ,
Nov 05, 2025 Nov 05, 2025

I'm just working on a project and for no reason this error appears and I tried all the solutions exists. Audio Hardware, Media Cache. etc...... Error Code: -1609891835 (NOT) (1609891836)

Translate
Report
Adobe Employee ,
Nov 05, 2025 Nov 05, 2025

Hi @Friendly_Melody5EFC

Welcome to the Premiere Pro forums. We need a few more details to help like exact Premiere Pro version you are on and hardware information. Please see How to Report a Problem.

Is this happening with all projects or only a specific project or media file? What kind of media are you working with and where are the files located? 

Where is your media cache stored and how much space is on your drives? 

Sorry for the frustration, 
Dani

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New Here ,
Nov 11, 2025 Nov 11, 2025
LATEST

Was this ever resolved? I'm receiving the same error for one of the sequences in my project.

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