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Audio Waveforms disappearing when resizing Timeline

Community Beginner ,
Jun 28, 2024 Jun 28, 2024

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I have half my clips in my time line that now look like this:

Screenshot 2024-06-28 at 2.59.03 PM.png

 

I have tried everything. I'm running Premiere Pro 2024 (24.5.0) on a 2020 iMac (Sonoma 14.5) with 72Gb of memory. 

 

I have tried rendering audio, clearing my cache, making sure wavforms are being generated in preferences, making sure wavforms are being shown on the timeline (via wrench tool) and completely reseting my preferences (by opening premiere and holding down option). When I did the complete reset, the wavforms showed up again! But then, when I zoomed in on my timeline, they disappeared and I cannot get them to show back up. Again, this is only on half of my clips and it is really frustrating to try and edit audio without being able to see the wavform. 

 

Any other suggestions? 

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TOPICS
Editing and playback , Sound , User experience or interface

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correct answers 1 Pinned Reply

Adobe Employee , Jul 09, 2024 Jul 09, 2024

Hi @Mattie5C64 - What format are the audio files?  Could you please add another screenshot that includes the time ruler?  As a workaround, Render>Audio does sometimes bring them back.  Thanks!

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Community Beginner ,
Jun 28, 2024 Jun 28, 2024

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Wanted to add that I also tried reseting to saved layout on my workspaces and it doesn't help. 

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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From the Sequence menu you can Render various items and even Audio. I've been able to get waveforms back this way, and they usually last for the session. But alas, they do not always just stay there.

 

 

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi @Mattie5C64 - What format are the audio files?  Could you please add another screenshot that includes the time ruler?  As a workaround, Render>Audio does sometimes bring them back.  Thanks!

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi @Mattie5C64,

Thanks, and sorry for the hassle. Please continue working with the developers to solve this issue. Provide system and media information and any workflow issues. For example, are you at minimal track height? Is this clip nested? See, How do I write a bug report?

 

I will update the status of your bug. I hope we can help you shortly.

 

Thanks,
Kevin

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