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.avi file can't be imported, reported as generic error

New Here ,
Jun 18, 2023 Jun 18, 2023

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Hello, I just recently bought my premiere pro and while I was linking my media files, it just simply won't import the .avi file and states it as "the importer reported a generic error"

 

Is there anyway this can be fixed? It's for work and I really want a solution to this. Thanks!

Bug Unresolved
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Import and ingest

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6 Comments
Contributor ,
Jun 19, 2023 Jun 19, 2023

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Hey ! Sadly, you can't import .avi files on Adobe Premiere Pro. 

Fortunately, there's a way around all this. You'll need to convert your files to .mp4. Tons of videos on YouTube explains it all. 

Good luck !

 

G.

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Hi! Thanks for the reply! I did not have any issues importing .avi files on my previous device and it seems to work just fine on my client's end too. So I'm not sure where the problem really is.

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Contributor ,
Jun 19, 2023 Jun 19, 2023

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You're welcome. I may not be up to date on this, but I rarely if ever use .avi files. I remember that at the time, the only solution was to convert to .mp4. It's a very well-known codec error, maybe a plugin now exist?

 

Sadly, I don't have any .avi files to try on my rig right now. Unless you find a workaround, check on YouTube and websites about video editing. I'm pretty sure it does need to be converted.  

Good luck!

 

G.

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Contributor ,
Jun 19, 2023 Jun 19, 2023

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Also, to answer the question concerning the fact that you could import certain .avi files : 

 

"According to helpx.adobe, AVI is a native video format for import to Premiere Pro. But not all AVI files are supported. Only DV-AVI, Microsoft AVI Type-1 and Type-2 are supported."

 

G.

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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Avi is just a wrapper, what codec is inside?

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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Premiere does support avi but depends on the codec which you have not mentioned.

If the file was not supported you would have gotten a different error message.

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