• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

BUG REPORT: Logged into Frame.io inside Premiere but my Projects window is empty

Participant ,
May 04, 2023 May 04, 2023

Copy link to clipboard

Copied

MacBook Pro M1 Max, Ventura 13.2.1

Premiere Pro 23.3.0

 

I'm able to log into my Frame.io account inside Premiere.  I see all of my recent notifications from clients under the lighting bolt icon.  But my Projects window (icon in upper left) is empty and the main window says "Make your first project".

Bug Unresolved
TOPICS
Interoperability or 3rd party tools , Projects or collaboration

Views

51

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
New Here ,
May 16, 2023 May 16, 2023

Copy link to clipboard

Copied

LATEST

Still broken on Premiere Pro 23.4.0...

 

I reached out to frame.io support back in late April. Had a little back and forth with them— they said that it's on Adobe's end. Frame said their engineers are aware and were actively trying to fix it. Frame team recommends reverting to the previous version of premiere until this gets fixed. Which at least for me is not viable, so I am just waiting. 

 

This is just so Adobe.  Recently comes out with frame.io officially integrated inside of premiere only to break it immediately after and not resolve it.

Votes

Translate

Translate

Report

Report