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Can't Remove Plugin, Ruining Premiere

Explorer ,
Feb 14, 2024 Feb 14, 2024

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This morning I installed Sony’s Catalyst Prepare plugin for Premiere, and it's causing me huge issues on my MacBook M3 Max Sonoma 14.3.1. I didn’t realize that the plugin is for Premiere 22.4 - 23.2, and I’m running 24.1, so that's on me. I'm thinking that could be the issue.  

 

Premiere crashes after a few minutes, it regenerates Peak files all the time, and Slog3 footage is appearing as Rec709 automatically with no way to change color space options. I can see the Catalyst Prepare plugin in Premiere's effects controls window, but I can’t delete it. When I see the Premiere loading screen and the Plugin Cache is loading, I can see the Catalyst plugins as the last things that load.

 

The Catalyst Prepare page says to delete the files in: 

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore /catalyst_prepare_plugin/ 

 

But when I go to /Library/Application Support/Adobe/Common/, I don’t see a folder called Plug-ins.

 

When I launch Premiere while holding option and disable third party plugins, I don't experience any of the problems, so I'm pretty confident it's Catalyst Prepare causing them.

 

I even tried searching directly for the .plugin and .bundle files it says to delete, but no luck. I tried uninstalling and reinstalling Premiere with no results.

 

Any advice is much appreciated! 

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TOPICS
Color , Effects , Graphics , Interoperability or 3rd party tools , Performance or Stability

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correct answers 1 Correct answer

Adobe Employee , Feb 14, 2024 Feb 14, 2024

Confirming: You're looking in the root /Library, and not some user account's ~/Library, right? 

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 14, 2024 Feb 14, 2024

[confirming detail]

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Adobe Employee ,
Feb 14, 2024 Feb 14, 2024

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Confirming: You're looking in the root /Library, and not some user account's ~/Library, right? 

 

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Adobe Employee ,
Feb 14, 2024 Feb 14, 2024

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[confirming detail]

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Explorer ,
Feb 14, 2024 Feb 14, 2024

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That was it, thank you! I'm coming from PC, and didn't realize I needed to allow hard disks to be visible in the Finder settings to find the overall Library folder.

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