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Comparison View Crashes Premiere 25.0

Community Beginner ,
Nov 04, 2024 Nov 04, 2024

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Every time I go in the comparison view in the lumetri panel, my preview gets squished up and only shows a broken reference clip. Also, the  the preview window gets frozen and doens't allow me to do anything even if I try to disable comparison view, rendering program unusable until I restart Premiere. Basically, I can't use the color match feature now, while it was fine on previous versions of premiere. Does anybody get the same problem?

 

I have a Macbook M1 Max 32Gb Ram and the updated 25.0 Premiere

Screenshot 2024-11-04 at 5.32.40ā€ÆPM.png

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correct answers 1 Pinned Reply

Adobe Employee , Nov 04, 2024 Nov 04, 2024

Hi @Denis36010062zesl,

Thanks for the bug report. I have almost the same setup but don't see the issue in Comparison View. You might try some of the troubleshooting options by pressing Shift at launch. Deleting the media cache and resetting preferences are the first things you may want to try. Let us know if these steps might help.

 

Thanks,
Kevin

 

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Hi @Denis36010062zesl,

Thanks for the bug report. I have almost the same setup but don't see the issue in Comparison View. You might try some of the troubleshooting options by pressing Shift at launch. Deleting the media cache and resetting preferences are the first things you may want to try. Let us know if these steps might help.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist ā€“ Pro Video and Audio
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