Crashing

[Sanjay50B9]

My Premire pro any versions keeps crashing on to my upgraded pc everytime i import a footage on the timeline how to do i fix it?

[R Neil Haugen]

No clue. Give useful information we can try to help.

OS/CPU/RAM/GPU, the media used, very specifically, and any effects to start with.

[MyerPj]

See the post below for some info we need.

Info needed for a bug report

[Sanjay50B9]

Device name DESKTOP-1J97CQL
Processor AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID FE461704-5EE1-4FA9-B8AD-99C146123D85
Product ID 00326-10082-26054-AA876
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

[R Neil Haugen]

You didn't give the full information specified. Please do.

[Rach McIntire]

Hi @Sanjay50B9,

Welcome to the Premiere Pro forums! We are glad to see you here.

As mentioned by the other users we need a few more details to help with this issue. Please see: How do I write a bug report?

I hope we can help you soon. Sorry for the frustration!