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CRM files barely playing on new M2 Max MacBook Pro.

Community Beginner ,
Mar 14, 2023 Mar 14, 2023

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Hey everyone.. I'm using a Macbook Pro 16" M2 Max with 96GB... 6K RED RAW footage footage plays back smoothly in Premiere Pro, but 6K RAW footage from the Canon R3 won't play at all - basically a frame every 20 seconds or so, and processors running at 100%.  It plays perfectly in DaVinci and in Canon Cinema Raw Development.  Any ideas? Thanks 🙂

Bug Unresolved
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Editing and playback , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , May 23, 2024 May 23, 2024

Hello @richards56526006,

Can you try the most recent version of Premiere Pro (24.4.1) and let us know if there is any improvement?

 

Thanks,
Kevin

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4 Comments
Community Beginner ,
May 18, 2023 May 18, 2023

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You're not alone! Here's another thread dating back to 2018 -https://community.adobe.com/t5/premiere-pro-discussions/c200-raw-crm-editing-really-slow/m-p/1375957...

 

Seems like Canon's RAW Light .CRM in Premiere Pro is simply not cared about albeit 'supported' in the most basic sense. It seems to be a problem in PP that affects even the highest spec Mac & Windows systems. Having not seen any real response from Adobe, I wouldn't hold your breath for a fix. It's been a real disappointment.. Other NLEs seem to handle .CRMs fine!

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Community Beginner ,
Aug 08, 2023 Aug 08, 2023

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quote

Hey everyone.. I'm using a Macbook Pro 16" M2 Max with 96GB... 6K RED RAW footage footage plays back smoothly in Premiere Pro, but 6K RAW footage from the Canon R3 won't play at all - basically a frame every 20 seconds or so, and processors running at 100%.  It plays perfectly in DaVinci and in Canon Cinema Raw Development.  Any ideas? Thanks 🙂


By @richards56526006

It's evident that the .CRM format isn't receiving adequate attention from Adobe, impacting editing performance across powerful systems. Disappointingly, Adobe's response has been minimal, and a solution might not be imminent. Other non-linear editors (NLEs) handle .CRM files better. Considering these challenges, you might explore alternative NLEs or consider using a Saas CRM (Customer Relationship Management) solution for smoother project management. Stay resilient and consider seeking options that better suit your workflow needs.

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Explorer ,
May 18, 2024 May 18, 2024

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This very issue was the final straw that has me more or less entirely switched to Resolve. After begrudgingly renewing last year, I will likely not renew my Adobe subscription again.

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Hello @richards56526006,

Can you try the most recent version of Premiere Pro (24.4.1) and let us know if there is any improvement?

 

Thanks,
Kevin

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