• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

DO NOT UPDATE TO Premiere Pro 23.4.0

New Here ,
May 22, 2023 May 22, 2023

Copy link to clipboard

Copied

I updated premiere pro 23.4 from 23.3 to test the text-based editing and immediately all my projects started to display the error ‘The importer reported a generic error’, it couldn't locate all audio information in the projects, I went to forums and I tried all solutions deleting cache files reinstalling, nothing worked to fix it.

 

In the end what it worked to kind of fix it was the following:

Re-install Premiere Pro 23.3

If I get another ‘The importer reported a generic error’ just duplicate the file and use Link Media, the error is less now only 1 audio file per project.

Be careful with the update and just wait until they fix this.

 

 

Bug Unresolved
TOPICS
Performance or Stability , Projects or collaboration , User experience or interface

Views

45

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation