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Dynamic Link Issue with Character Animator

New Here ,
Jul 02, 2023 Jul 02, 2023

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I updated Premiere Pro today and now I am having issue with Dynamic Linking Character Animator scenes.  Is anyone else experiencing this?  It was working fine before I updated, now there is a difference between the scene before importing to Premiere Pro and afterwards.  I'm super frustrated right now because nothing that worked before is working now.

Bug Unresolved
TOPICS
Editing and playback , Import and ingest

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correct answers 1 Correct answer

New Here , Jul 02, 2023 Jul 02, 2023

Alright, I just finished with a remote link access session with Adobe Customer Support and they resolved the issue.  It turns out that you should not update versions of Premiere Pro in the middle of a project.  They reverted me back to the previous version and everything went back to working the way it had previously.  Lesson is: don't update in the middle of a project (if you didn't already know that becasue I did not).  The remote session was great and Adobe took care of everything.  Turned a

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New Here ,
Jul 02, 2023 Jul 02, 2023

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I am the person who posted above and I just made a picture to illustrate the issue.

Premiere Pro Issue pic.png

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New Here ,
Jul 02, 2023 Jul 02, 2023

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Alright, I just finished with a remote link access session with Adobe Customer Support and they resolved the issue.  It turns out that you should not update versions of Premiere Pro in the middle of a project.  They reverted me back to the previous version and everything went back to working the way it had previously.  Lesson is: don't update in the middle of a project (if you didn't already know that becasue I did not).  The remote session was great and Adobe took care of everything.  Turned a very frustrating afternoon into a tolerable ending to the day knowing that I can get back to work tomorrow.

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