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Erro de memoria

Community Beginner ,
Jul 24, 2024 Jul 24, 2024

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Como vocês estão? Estou tendo um problema há algum tempo, tenho uma assinatura da Creative Cloud e meu Adobe Premiere ultimamente tem me aprersentado lentidão e travado o programa.

Está acontecendo nas últimas atualizações.

 

Meu sistema tem 23gb de memória e uma placa de vídeo gtx 1650.

Intel(R) Core(TM) i7-10750H CPU @ 2,60 GHz 2,59 GHz

Sistema operacional de 64 bits

 

 

 

Bug Needs More Info
TOPICS
Computer configuration , Editing and playback , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Jul 25, 2024 Jul 25, 2024

Hi Deyvid,

I appreciate you filing the bug report. The team will need more information in order to help you. Can you provide more details? See, How do I write a bug report?

 

Please check this potential solution: https://community.adobe.com/t5/premiere-pro-discussions/a-low-level-exception-occurred-in-importermpeg-importer-39-and-importer-81/td-p/13257470

 

Please also try deleting the media cache. Press Shift at launch and delete the cache from the Reset Options dialog box.

 

I hope the team wi

...

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Adobe Employee ,
Jul 25, 2024 Jul 25, 2024

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Hi Deyvid,

I appreciate you filing the bug report. The team will need more information in order to help you. Can you provide more details? See, How do I write a bug report?

 

Please check this potential solution: https://community.adobe.com/t5/premiere-pro-discussions/a-low-level-exception-occurred-in-importermp...

 

Please also try deleting the media cache. Press Shift at launch and delete the cache from the Reset Options dialog box.

 

I hope the team will assist you shortly. I am sorry for the issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Jul 25, 2024 Jul 25, 2024

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LATEST

The status of this bug report is updated.

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Status Needs More Info

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