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1

Finder Folders Won't Import Anymore

Explorer ,
Mar 18, 2025 Mar 18, 2025

I've been doing this since I started using Premiere Pro, but now this won't work.  

 

I have a large number of folders in Finder on my Mac Studio, and inside each folder there are 4 MXF files which make up the 4 segments of a TV Show.  Every folder represents a different TV Show title.  I need to keep all these titles organized in my project, so I'm attempting to import all the folders as bins to accomplish this.  This has always worked.  But now, I get this error message:

 

Screenshot 2025-03-18 at 7.45.06 AM.png

If I navigate inside the folders, I can import the media files without issue, so the problem seems to be in the process of importing the folders as bins.  There are 233 folders/TV Shows I need to import, and going in and individually importing all 4 segments of every title, then reorganizing them in created bins is a giant waste of time.

 

Where did this issue come from?  I have restarted both app and computer, cleared media cache, allocated 52 Gb of memory to the application.  Does anyone have a fix for this?

 

EDIT: this appears to be an issue only in version 2025.  When I try this in v2024, it works perfectly.  Though I should note that I've been using v2025 for two months now, and didn't have any issues importing folders until today.

 

System Specs:

Mac Studio 2022

Apple M1 Max

64 GB RAM

Ventura 13.7.4

Premiere Pro 2025.1.0

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TOPICS
Import and ingest , Projects or collaboration , User experience or interface
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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2025 Mar 18, 2025

Hi @kpmgaither2 

 

Thanks for submitting your bug report.  That definitely sounds frustrating.   Are you able to send a video of whats happening?  Are there any permissions issues with the filders in Finder?  

We need a few more details to try to help with the issue. Please see: How do I write a bug report?  Sorry for the frustration and thanks for reaching out.

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4 Comments
Adobe Employee ,
Mar 18, 2025 Mar 18, 2025

How are you attempting to import that folder? 

In today's PPro beta Mac build (25.3.0x20), File --> Import, then browsing to a folder and clicking 'OK', results in a the media being imported into a new bin named [folder name].

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Explorer ,
Mar 18, 2025 Mar 18, 2025

I've tried double-clicking in the project panel and selecting the folders, I've tried right-clicking and selecting "Import" then selecting the folders, I've tried dragging and dropping the folder from Finder directly into the project panel, and I've tried using the media browser... all give me that same error message.

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Adobe Employee ,
Mar 18, 2025 Mar 18, 2025

Bizarre. 

Happily, not everyone seems to be experiencing this behavior, though that doesn't help you...

 

You and I seem to have the same Mac Studio.

 

Could you try the current PPro beta build, and see whether you get the same behavior? Also, I notice you're on a very old OS version; any machines nearby, with a current OS, on which you could try? 

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Adobe Employee ,
Mar 18, 2025 Mar 18, 2025
LATEST

Hi @kpmgaither2 

 

Thanks for submitting your bug report.  That definitely sounds frustrating.   Are you able to send a video of whats happening?  Are there any permissions issues with the filders in Finder?  

We need a few more details to try to help with the issue. Please see: How do I write a bug report?  Sorry for the frustration and thanks for reaching out.

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