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52

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

Adobe Employee ,
May 24, 2023 May 24, 2023

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This issue has been fixed in 23.5 which is now available.  Please update to get the fix.

 

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted.  Our engineers understand the problem well, and we are testing fixes internally right now.  We have put a fix into Public Beta and will get the fix into an official release ASAP.  I will update this post with more details as soon as I learn them.

 

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

 

Workaround #1 – Restore media

  1. Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

 

Workaround #2 – Beta

  1. Download Premiere Pro beta version 23.6.0 build 02 or later
  2. Open in beta, reconnect the media, and ensure the sequence looks correct.
  3. You may choose to just work in Beta –or– save and open in 23.4

 

Workaround #3 – XML

  1. Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
  2. Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

 

Workaround #4 – revert to Premiere Pro 23.3

  1. Open Creative Cloud Desktop app
  2. Click on All Apps
  3. Find Premiere Pro
  4. From the three dots on the right, choose “Other versions”
  5. Choose 23.3
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correct answers 1 Correct answer

Community Expert , Jun 12, 2023 Jun 12, 2023

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Adobe Employee , Jun 20, 2023 Jun 20, 2023

Hello, 
This issue is fixed in Premiere Pro v23.5, which will be available the week of June 17. 

Regards,

Fergus

Status Fixed

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replies 212 Replies 212
212 Comments
Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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I'm working with another editor on a project using the clip level transcription tools in premeire pro. We're both using Premiere Pro 23.4. He's on Mac OS and I'm on Windows 11. 

 

Due to the size of the project we generated proxies for everything. All has been working well until we tried to relink to the full resolution media and that's when the problems started.

 

When trying to relink to the original files the clip's timecode shifts or goes to the first frame of the source clip for all the clips in the timeline. 

 

I did some digging on Adobe's site and found that it is indeed a bug in version 23.4

 

Has anyone esle run into this problem? If so, what's been your workaround? I'm hoping it isn't as painful as manually readjusting every clip in the timeline. I've tried the workaround suggest by Adobe (create an xml, revert to previous version of Premiere), but it still isn't working.

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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https://helpx.adobe.com/premiere-pro/kb/known-issues.html?fbclid=IwAR3dAa2uFLaEgx3krV6UP_9_a-UW0XGX8...

Only current workarounds are to export XMLs when going back and forth or revert to 23.3. Hopefully this is patched soon.

 

JVK

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Hi, I have a large project with about a dozen sequences, and everything has been working perfectly until I opened the project today. All of the extracted audio clips (that I edited in Audition) have reset to the beginning of the audio file, making them completely out of sync with their video clips.

 

Here's an example of the issue: Audio Issue.mp4 (I also attached it)

In this clip, I used the same extracted audio .wav file and linked it to the video, and edited it. Each audio clip was supposed to be a different part of the same .wav file, but now all of them start at the beginning of the .wav file. This issue applies to every sequence that uses extracted audio that I edited in Audition, but none of the clips that use the original video's audio. 

 

The only thing that has changed since the last time I opened the project is that I moved the project folder and renamed it, but Premiere had no trouble re-linking everything, and I actually tried moving everything back to the original location (and quitting without saving) and it still had the same issue, even on an older version of the prproj file.

 

I use Premiere Pro version 23.4 (as of now the latest version) on macOS Ventura 13.3.1, using an Apple M1 Max.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Hello all! This is my first post here on the forum, as I've tried to find a solution online but am at a complete loss. 

 

I'm video editor working on social media clips for a stand-up comedian. I primarily edit 1-2 min crowdwork videos on my home computer (a custom-built PC), then once a week I transfer the sequences to an external hard drive, then over to my client's computer (a Mac) for final touches and posting.

 

My process has been as follows: 

File > Project Manager > Collect Files and Copy to a New Location > Then I'll save it to my harddrive, and download it onto the Mac.

 

However, occasionally when I view the sequences on the Mac, some of the audio and video is out of sync. Not just out of sync, every single Clip is playing the same segment of the source video: the very beginning. Every one of the affected Clips has the little white triangle in the corner, indicating the start-point, and the red numbers indicating the video is out of sync with its linked audio. [In the attached image, it is only effecting V1 and A2/A5, all from the same source]

 

I've tried making the clips offline, and re-linking them, but to no avail. I can't seem to find anyone else discussing the problem, and I'm not sure if it's a Bug or an issue with my export or project manager settings.

 

I'd love some help, if anybody knows anything, please help!

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Brief Addendum: Although this problem doesn't occur when I load up the project on my home computer, if I make the clips offline and relink them, it happens here too...

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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That's what I was afraid of. Hopefully its fixed soon indeed! Does anyond know if its just related to transcriptions at the clip level or as a whole (sequence and clip level)? I have yet to do more testing to see if both methods are affected.

 

Side note: I would love to know if there are any good resources out there for best practices for air tight proxy workflows. I've done a little bit of digging online, but haven't had much luck in finding any good info on best practices for smooth proxy workflows.

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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If I remember right, it's fixed in the Beta version. But if you already saved the project after re linking the clips, then you can't recover that project.

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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Thanks for the suggestion Ali Jaber. I'll update this post if it ends up working. 

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New Here ,
Jun 07, 2023 Jun 07, 2023

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Hi everyone,

 

I'm running into this issue with every single project I am working on in PremierePro at the moment. 

 

I'll edit my video, preview it do ensure everything is playing as it should, save the project, close the program to work again later. However, once I re-open the project, either same day or next, all of the clips in the sequence (including the audio) have been rewinded to the beginning of the clip. Now, I am incredibly careful with not hitting the ripple edit tool or any other ones, and I just can't seem to understand why this is happening. The only way I have been able to solve this, is going back in the auto-saved project versions, and finding one where the clips aren't rewinded and the edits are as I made them. 

 

Is there something I'm doing wrong? I have never had this issue with PremierePro before and it is driving me insane. 

 

Appreciate your time and any advice!

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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That did it! So much time and many headaches have been saved. Thank you!

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Explorer ,
Jun 07, 2023 Jun 07, 2023

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I'm flabbergasted this is fixed in the Beta but Adobe seems fine to just slow roll it out with the regular release schedule. This is a critical bug and you’d think they’d push out the fix as soon as they could, but nope for some reason.

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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I completely agree, this is a very serious bug and should be fixed ASAP.

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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My guess is they haven't completely ironed out all the kinks for the patch. It worked for me and my media on my machine but who's to say someone else doesn't have success.

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Explorer ,
Jun 07, 2023 Jun 07, 2023

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As of today, Premiere timelines now forget the in and out points of source media if you move those media clips (even after relinking them successfully).

In the past, when moving clips in windows explorer for better organization, and then relinking them in Premiere, my picture lock would NOT be affected.

Now, at every edit point, it starts at the VERY BEGINNING of that source clip. 

 

I've NEVER had an issue with this before. This is possibly the most aggravating bug ever.

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New Here ,
Jun 08, 2023 Jun 08, 2023

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I've experienced a new issue that is quite perplexing.

 

I will be editing on a project, with A and B-rolls, hit save and transfer the entire project to another destination, and the A-Roll and audio will go out of sync.

Anyone knows why and how to solve this?

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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@dsymonds421,

 

Your post "Premiere timeline now FORGETS in and out points when MOVING and relinking media" was moved to this known issues thread for this bug. It has been fixed in the Beta. See workarounds in the first post:

https://community.adobe.com/t5/premiere-pro-bugs/known-issue-text-based-editing-clips-reset-to-first...

 

Stan

 

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Advocate ,
Jun 08, 2023 Jun 08, 2023

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This is a known issue at this point, they're working on a fix. There are a few workarounds you can try in the meantime, they're mentioned in the link.

 

I think the issue has been fixed in the beta version if you want to give it a try.

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New Here ,
Jun 08, 2023 Jun 08, 2023

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Im editing a project on two different computers. This has never been an issue before but since a few weeks back i seem to have a problem working with projects between editing stations.

 

Editing station 1: Pc 2023

Windows 11 Pro

Premiere Pro 23.4

 

Editing station 2: MacBook Pro (2019)

macOS Monterey

Premiere Pro 23.4

 

I record videos (4K proresLT) with my Fujifilm X-H2S and also have an external audio recorder that i use SoundDevices PreMix 3 II. I manually re-sync the camera audio and external audio in Premiere Pro. I edit the video and everything is going smooth adding graphics, music and so on. No problem so far. Ive been working like this in Premiere Pro for over 10 years.

 

I have the project on an external SSD and connect it to my other editing station (MacBook Pro). Loading the project and relinking some files, everything is still working OK. But when the project Sequence opens up I see that all of the inserted clips in the sequence always starts from the beginning of that specific clip. And the external audio is also the same clip over and over again and it always starts from the beginning. I obviously use different clips in the Sequence but all of the clips inserted always start from the beginning of that clip and seem to have lost the correct in/out time. Same goes with the external audio.

 

Ive had this problem in two projects in the last couple of weeks now. Things that have been working so well previously... If i go back and reopen the project on the Windows computer, everything is looking and working just fine. So its like the clips correct in/out information is missing in the Premiere project file!?

 

Im thinking of just doing a simple test in Premiere Pro 2022 instead and see if the problem persists.

Any suggestions or ideas what this could be due to?

 

regards

Mikael

 

 

 

 

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New Here ,
Jun 08, 2023 Jun 08, 2023

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I have had this exact problem. Transcription will not work with connected proxy files but if i link to the original files the transcriptions work perfectly. They are extremely sluggish linking to large files on a NAS but that is the only way it works. I hope this is fixed soon. 

 

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New Here ,
Jun 08, 2023 Jun 08, 2023

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Did you ever find a solution for this problem?  We are having the same issue at our offices.  We use a shared server between all our edit bays, but when some of them open the same project (with the same footage on the same networked drives with the same drive letters), the audio will be wildly out of sync (by many minutes).  We have confirmed that all of our systems are using the same version of Premiere (23.2.0).  This has caused our production to grind to a full stop.  

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Community Beginner ,
Jun 08, 2023 Jun 08, 2023

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Hi guys, 

I´m sorry, I tried everything possible and the solution for me was re-editing all the sequences following one of the WIP renders I fortunetly had. 

 

Maybe you can try to go to an old premiere project back up, export an XML or EDL file and try to import it in another editor like DaVinci.. Maybe you can be lucky.

 

I can´t believe Adobe is not informing about this issue or giving people solution. 

 

Hope the best for you guys, I´m sure you will make it.

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New Here ,
Jun 08, 2023 Jun 08, 2023

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I'm relinking media in a project, and all clips (both audio and video) on my timeline gets thrown out of sync. Basically, every edit point slips to be the head of the raw clip. For example, if I have an edit point mid sequence, and the source timecode is 00:00:32:18, once relinked the edit point's source timecode will revert to 00:00:00:00. This happens for all clips on my timeline, regardless of the source (ie, music clips, A/V captures, production audio, motion graphics etc.)  The only exception is the multicam clip on my sequence remains in sync at each edit point. I tried replacing media vs. relinking, and the same issue happens.
My current workaround is just to slip each and every clip back into place, but yeah, this stinks.

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Participant ,
Jun 08, 2023 Jun 08, 2023

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This has been going on for a few weeks now. The issue must be a bigger underlying issue than Adobe are letting on.

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