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Glitching Issue in Premiere Pro 2024 & 2025 Versions

Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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Dear Adobe Premiere Pro Team,

I am writing to report an issue I've encountered while editing in Premiere Pro 2024 and 2025. When I open and edit a project in these versions, the video glitches during playback, with visual distortions and frame skipping. However, when I open the exact same project file in Premiere Pro 2023, the video plays back smoothly without any glitches or issues.

The glitching appears consistently at specific points in the video where no issues are present in the 2023 version. I have tried the same video files and edits in both 2024 and 2025, and the problem persists in both versions.

Could you please investigate this issue? I would appreciate any guidance or fixes regarding this playback glitch.

Thank you for your attention to this matter.

Best regards,
Screenshot 2024-11-14 201508.png

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correct answers 1 Pinned Reply

Adobe Employee , Nov 14, 2024 Nov 14, 2024

Hi @AhmadFarman ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try to help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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Hi @AhmadFarman ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try to help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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Adobe Premiere Pro version number: Version 25.00 (Build 61)

Operating system: Windows 11 Pro (23H2)

System Info:

  • CPU: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz
  • GPU (Intel-based Macs and PCs): Nvidia GeForce RTX 3070
  • GPU driver (PC): Version 566.14
  • RAM: 64GB
  • Hard Drive: 464 GB SSD, 1.81TB HDD

Video format: MXF

Workflow details: Sequence HD 1080p 25fps

Steps to reproduce:

  1. Open the project in Premiere Pro 2024 or 2025.
  2. Make trims or cuts in the video sequence.
  3. Play back the edited clips.
  4. Observe if glitches occur, typically at the beginning few frames of the trimmed or cut clips.
  5. Compare with Premiere Pro 2023, where the same trims and edits do not result in glitches and play back smoothly.

Expected result: The video should play back smoothly without glitches or visual distortions, even after trimming or cutting clips.

Actual result: The video shows glitches and visual distortions specifically at the starting few frames of trimmed or cut clips during playback in Premiere Pro 2024 and 2025.

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Adobe Employee ,
Nov 19, 2024 Nov 19, 2024

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Hi @AhmadFarman 

Would you be able to provide us with a few file samples of what you are editing with? I need to run he media through some test to get a better reproduction of what your experiencing so I can send along the info to the team. Any share method for file delivery you choose is fine just tag my email or message me directly. Thank you

Ian

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