Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Graphics Templates bug

New Here ,
Nov 18, 2025 Nov 18, 2025

I used to set some templates to make sure ,all of my footages are the same.

But recently it just don't work.

As my screen shot,when the template drag on timeline,the text appearance setting doesn't fit.

 螢幕擷取畫面 2025-11-18 173619.png

Bug Needs More Info
TOPICS
Editing and Playback , Graphics
106
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 18, 2025 Nov 18, 2025

Hi @fashionable_fantasy8941 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Sorry for the frustration.

Status Needs More Info
Translate
6 Comments
Adobe Employee ,
Nov 18, 2025 Nov 18, 2025

Hi @fashionable_fantasy8941 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Sorry for the frustration.

Status Needs More Info
Translate
Report
New Here ,
Nov 18, 2025 Nov 18, 2025

Use the template below to provide us with information: 

  • Issue – Graphics Templates 
  • Steps to reproduce  
    1.  use type tool to create an Item A
    2. click "Item A" and select "export as motion graphics template"

    3. drag "Item A" graphics template in sequence
    4. and you'll find the graphics and the program doesn't match.
  • Expected result  the graphics and the program should be the same
  • Actual result  As the picture I upload before,you can see in the templates,both content has 50% yellow 50% white on the stroke,but when it's on timeline in squence, the second line of my contene only has white stroke but noyyellow stroke,but frist line just what i setting for.
  • Operating system – Windows / pr pro 25.5.0
  • GPU driver version (Windows only) – RTX 4050 laptop gpu
  • Comparative information helps us understand more about when the issue occurs: 
    • affect all project
Translate
Report
Adobe Employee ,
Nov 19, 2025 Nov 19, 2025

Hi @fashionable_fantasy8941 - Can you email the project to jamiec@adobe.com 

Translate
Report
New Here ,
Nov 19, 2025 Nov 19, 2025

OK, check your email,thank you.

Translate
Report
Adobe Employee ,
Nov 24, 2025 Nov 24, 2025

Hi @fashionable_fantasy8941 - I dragged your mogrt to the timeline and it does show up with both texts having the yellow outline.  

 

Can you try and hold down "SHIFT" while launching Premiere and check the boxes
"Reset app preferences" (Backup Preferences first)
"Clear media cache files"

Screenshot 2025-11-24 at 11.22.24 AM.png

Translate
Report
New Here ,
Dec 07, 2025 Dec 07, 2025
LATEST

Sorry for the delay. I try the step.

"Reset app preferences" 
"Clear media cache files"

But still.

Translate
Report