STEPS TO REPRODUCE
- Open Premiere
- Open a project
- Using the mouse wheel, zoome in on the content displayed in the program panel. Zoom amount does not matter.
- Press H to enable the hand tool
- Use the hand tool inside the program panel to move the content to a different area.
- Nothing happens. The content in the program panel does not move under the command of the hand tool.
WORKAROUND
Reset preferences in Premiere by relaunching Premiere and holding down the command key (Mac)
The hand tool will then work temporarily
The hand tool will fail again once any preference is established in Premiere. In this example, changing the playback resolution from (default) 1.2 to full will force the hand tool to be inoperable.
EXPECTED BEHAVIOR
The hand tool should work all the time, as it does during the temporary work around solution. The expected functionality is not unlike that found in PS.
SEVERITY AND PRIORITY
Seeing as the hand tool is a primary tool on the tools panel, and working without it is quite disempowering, and this is directly contrary to the stated mission statement of Adobe, I would provide the opinion that this is a P1 in priority. Speaking purely as a consumer and power user of Creative Suite, I find it very frustrating.
TIME TO RESOLVE
I can only go off of the forums posted here and on reddit, but it seems this bug has been active for three to four years.
PLATFORM AND VERSION
Premiere 25.2.3 (build 4)
Mac Studio 2023
Apple M2 Ultra Chip
Mac OS 15.4.1 (24E263)