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Imported files include audio but no video - help!

New Here ,
May 23, 2023 May 23, 2023

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I am halfway thru a project in Premiere Pro 2023. When I click/drag/drop my .mov files into my library, they are only adding the audio - no video. I cleared my media cache and have restarted, but nothing changed. I do not think it's a file issue since I've already imported so many .mov files shot from the same camera into this project and others done previously. Can someone help troubleshoot?

Bug Unresolved
TOPICS
Import and ingest , User experience or interface

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