Importing Insta360 Videos Crashes Premiere Pro

[peterf5752390]

Updated to the latest Premiere Pro, however with the Insta360 Premiere Plugin installed, Premiere crashes everytime you try to import an insta360 video file format. Tried reinstalling everything and still the case!

[Bruce Bullis]

We're working with Insta360 on the issue. 

[James22555124llxx]

I am also having this issue. Please can this be fixed quickly as I have an edit to do for a shoot and is causing issues to my client

[Bruce Bullis]

>Please can this be fixed quickly...

Reach out to Insta360; they're making the necessary changes.

[peterf5752390]

Hi,

are there any updates on this? I contacted insta360 today they simply suggested reinstalling, and then installing an older version, none of these were succesful and Premiere Pro just crashes everytime I try to import insv files!

[Bruce Bullis]

>are there any updates on this?

Not from Adobe. As previously stated, Insta360 are making the necessary changes.

[peterf5752390]

THIS HAS BEEN FIXED!

Insta360 have released a Plugin update - WORKS!

https://www.insta360.com/download/insta360-x3

[peterf5752390]

Insta360 have released a plugin update!

https://www.insta360.com/download/insta360-x3