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Italics bug that crashes premier, still not fixed.

Explorer ,
Dec 28, 2022 Dec 28, 2022

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I already reported this bug a few weeks ago, and there was a community discussion about this issue...

No update has been implemented to fix the issue, so I'm reporting it again.

 

Using Premiere:

-Create a text overlay/text-box

-Change font to Lucida Grande

-Change font to italics

-Font size doesn't seem to matter, (put it to 20 if you want to replicate where I've discovered the bug)

-Type any word that contains the letters "fi" (for example: type the word first, or finally, or finished)

-This will cause the program to crash, and exit you out completely.

-It's not just the font style "Lucida Grande" that experiences this bug/crashing. There are others that I have experiemented with.

__________________________________________________________________________________

 

I cannot express how frustrating and annoying this bug is.

I am over 100 hours deep into a video project, with more than 100 hours to go.

This project has A LOT of information, in the form of text that I've added to each "slide".

I've literally had premier crash on me over 60 times in the last month, all because of THIS BUG.

I've lost hours of work, and have had to retype the same things over and over again.

I've had to change my auto-save setting for every 5 minutes, due to the risk of losing my work.

 

I cannot express how distruptive this bug is, when I am focused on writing and lose my entire train of thought, due to the program crashing on me when I forget about the bug. I do not like having to ALWAYS have my mind on the program crashing, when I want to focus on writing without interruption.

 

Why hasn't it been fixed yet? Considering how advanced the rest of the program is... the developers should be able to fix this issue rather quickly/simply. The customers are being charged money each month, to use this program... it would be nice to see some of that monthly income, to pay a developer for his time to fix the issue.

 

Time is money, and I have lost a tremendous amount of time on account of something as petty as this "fi".

 

Also: I have the most current version of premier, and have a 2022 Macbook Pro with the M1 chip. I have zero performance issues when using Premier. My ONLY PROBLEM is with this bug I'm reporting on.

 

Thank you,

 

Have a good day.

 

 

Bug Unresolved

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correct answers 1 Correct answer

Adobe Employee , Jun 06, 2023 Jun 06, 2023

This happens when entering a ligature set, like fi, ff, tt and others, with a ligature-enabled font AND using faux italics at the same time. We have an open bug on this and it should be fixed soon, although I can't say exactly when yet.

For now, the best workarounds are:
(1) Don't use the Faux Italic button for text with ligatures. Instead, choose a font that actually includes an Italics Font Style. (see item 2)
(2) Don't use Lucidia Grande font or other fonts that may have incomplete ligature supp

...

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9 Comments
Adobe Employee ,
Dec 29, 2022 Dec 29, 2022

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Hi Brandon274946644rge,

 

We're sorry about the poor experience. We're able to reproduce this issue & will try our best to get this addressed as soon as possible. Please let us know the other font types with which you are experiencing this issue.

 

Thanks,

Sumeet

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Explorer ,
Dec 29, 2022 Dec 29, 2022

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Thank you for the reply.

 

While using the same parameters of italics + words with the letters "fi":

Other font types experiencing the same crash:

Noto Sans Adlam

Noto Sans Armenian

Noto Sana Avestan

 

I have not cared to experiement with all the different variations of  "Noto Sans ________" that are also listed in the fonts to choose from, because the first four on the list, all crashed.

 

I have not experiemented beyond Lucida Grande and the ones mentioned above.

 

Hope this helps

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Explorer ,
Dec 29, 2022 Dec 29, 2022

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Also wanted to mention, it's not just "fi" that causes the crash.

 

"ff" also has the same result.

 

For example: try spelling the words "off", "office", "official", etc.

Premiere will crash.

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Explorer ,
Jan 01, 2023 Jan 01, 2023

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Apparently the italics "ff" and "fi" are not the only triggers for causing the program to crash.

 

Just found another one, which is using the same font of Lucida Grande, and attempting to use BOLD text while typing the same letters. "ff" and "fi"creates the same crash as itallics.

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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Thanks for your valuable input. We will share this with the team.

 

-Sumeet

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Explorer ,
Jan 20, 2023 Jan 20, 2023

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What's the status on these issues being fixed?

I am not even halfway done with my project, and am still experiencing these issues (with my Premiere crashing) every single time.

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New Here ,
Jun 05, 2023 Jun 05, 2023

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Very frustrating. I read the issue with the "fi" so i added a space between the f and i for the word i needed and adjusted the tracking/kerning. This allowed me to keep italic. 

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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@Brandon274946644rge and @Melodie23163875mqei,

 

My belief is that this bug affects macs and not pcs. I'm on PC and cannot replicate, but there are reports of crashes simply typing a ligature.

 

While they are working on this bug, a workaround SHOULD be turning off ligatures. This was discussed in one of the other threads:

https://community.adobe.com/t5/premiere-pro-bugs/the-most-infuriating-text-box-crash-of-all-time/idi...


But it appears to me that this wasn't entirely clear, and Brandon, I did not see you mention whether you tried that or not.


For a description of turning ligatures off in regular text and also captions, see this post:

https://community.adobe.com/t5/premiere-pro-discussions/adding-caption-crash-premiere/m-p/13071437#M...

 

I just tested in Beta 23.6.0.7, so I think all this holds true for the current release 23.4.0.

 

 

Stan

 

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Adobe Employee ,
Jun 06, 2023 Jun 06, 2023

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LATEST

This happens when entering a ligature set, like fi, ff, tt and others, with a ligature-enabled font AND using faux italics at the same time. We have an open bug on this and it should be fixed soon, although I can't say exactly when yet.

For now, the best workarounds are:
(1) Don't use the Faux Italic button for text with ligatures. Instead, choose a font that actually includes an Italics Font Style. (see item 2)
(2) Don't use Lucidia Grande font or other fonts that may have incomplete ligature support. Myriad Pro fully supports ligatures and has an Italics Font Style.

@Brandon274946644rge It also sounds like you're dealing with a lot of Graphics and Text Layers which are already using a problematic font and leading to the same crash. If possible, consider using the "Replace Fonts in Projects..." feature which can be found in the Graphics and Titles menu and looks like this:
ReplaceFonts.png
Please let us know if that helps or not.

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