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keyboard shortcut .kys files not saving premiere 2024

Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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The keyboard shortcut preset's that I am saving in premiere pro are not showing up in the Keyboard Shortcuts location in Finder.

 

I am using Premiere Pro 24.2.1 (Build 2)

 

1. In Keyboard Shortcuts window in PP i click "Save As" and give it a custom name (my keyboard layout is "en")

2. I open up Finder > Applications > Premiere Pro > Show Package Contents > Contents > Keyboard Shortcuts > En > and the preset that I just made in PP is not showing there as a .kys file

 

The other week I lost my custom keyboard shortcuts randomly and I think this has something to do with it. Worried that it will happen again after I quit the application.

 

 

Bug Unresolved
TOPICS
Computer configuration , Performance or Stability , Projects or collaboration , User experience or interface

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correct answers 1 Correct answer

Community Expert , Mar 13, 2024 Mar 13, 2024

I'm Windows guy but you are looking in the Adobe program folder for Premiere. That's where Adobe puts it's files.

In Windows the preferences are stored in the Documents folder...

 

C:\Users\MyName\Documents\Adobe\Premiere Pro\24.0\Profile-MyName

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2 Comments
Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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Scratch this whole post, figured out where they are located now, you can ignore / not sure how to delete this post

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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I'm Windows guy but you are looking in the Adobe program folder for Premiere. That's where Adobe puts it's files.

In Windows the preferences are stored in the Documents folder...

 

C:\Users\MyName\Documents\Adobe\Premiere Pro\24.0\Profile-MyName

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