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Keyboard Shotcuts not working PP23.6

Explorer ,
Dec 12, 2023 Dec 12, 2023

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Hey everyone,

 

I'm using Premiere Pro 23.6 on a MacBook Pro with an external 4k monitor connected. 

The Mac is an M1 running on Ventura.

 

Since yesterday (didn't upgrade or anything like that) the keyboard shortcuts stopped working unless I keep holding down the left click on the mouse. Super weird and specific. Sometimes it works fine again after a restart. Sometimes it doesn't. Whenever the Mac goes to sleep I loose the functionality.

 

Down or Upgrading PP is not an option since I'm working in a longer project at the moment. And I don't want to change version within the project.

Bug Unresolved
TOPICS
Editing and playback , User experience or interface

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2 Comments
Adobe Employee ,
Dec 12, 2023 Dec 12, 2023

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@Michael_Muench Do you see this behavior in other applications on your system where you use keyboard shortcuts? Did something else change about your system like a different mouse, keyboard, pen tablet, etc being attached, or a driver for some hardware updated, or something like that?

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Explorer ,
Dec 12, 2023 Dec 12, 2023

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Hi Matt,

Thanks for getting back to me. I’m using a BT Keyboard and Mouse (Logitech). I connected the keyboard via USB-C and it’s been working normally again. If I switch back to BT it keeps losing the keyboard settings.
The keyboard however, works in any other application and it also seems to work in the effect controls but not in the timeline, source- or program monitor.

It’s a really strange behaviour haha.

No other settings were changed.

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