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Loud/Screeching Audio Bug in Premiere 23.4.0

Community Beginner ,
May 13, 2023 May 13, 2023

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During playback, I'm sporatically getting an extremely loud screeching/static noise from some clips, even though they've played back normally for weeks.  

 

Example video is attached.  (TURN VOLUME DOWN BEFORE WATCHING)

My computer volume was set as low as possible so you can imagine how jarring it is when it happens at full volume.  This is reminiscent of the Adobe/Mac blown speaker issue back in 2019.

 

Troubleshooting -

- It does not happen everytime.  But it will happen playing back in both the timeline and the source monitor.

- The specific audio file that's causing issues currnetly is a 44khz stereo WAV file, so I've tried replacing it with multiple variations (48khz stereo, 48khz mono, AIFF, etc) and no change.  You can see the audio mixer levels show peaking happening only on one audio channel (in this mono version, it's on the empty one but it happened on the stereo version too). 

- I emptied my cache/pek files, no luck.  

- I went to Audio Hardware and turned Default Input to "No Input".  No luck.

 

Anyone experience anythign like this?  I'm really worried it's going to be blow my speakers - or give me a heart attack, since it's so loud and random.

 

Adobe Premiere 23.4.0

Mac M2 Pro Max, 64gb memory, Ventura 13.2

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Editing and playback , Sound

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correct answers 2 Pinned Replies

Adobe Employee , Mar 11, 2024 Mar 11, 2024

Hi @Taylor28285958on2c - Hello @MichaelAHagan,

I appreciate your reporting on this issue. I will alert the engineering staff about this bug. If you can furnish a sample project file and at least one piece of media exhibiting the behavior, that would be excellent. I apologize for this problem. Thanks again for reporting.

 

Cheers,
Kevin

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Adobe Employee , Mar 13, 2024 Mar 13, 2024

Hi,

Matt from the audio team here.  This appears to be a bug we are working on.  Copy and pasting attributes from a mono file to a stereo file will leave the right channel of the stereo clip with no audio output (no audio Volume effect on the right channel).  And, since there is no proper Volume effect, sometimes, depending on how buffers are built or destroyed, you will hear either silence or repeated buffers buzzing over and over.

 

A workaround for you, before we can fix the bug and get it in

...

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New Here ,
Mar 11, 2024 Mar 11, 2024

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Have the exact same issue, came here hoping for an asnwer.

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Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hi @Taylor28285958on2c - Hello @MichaelAHagan,

I appreciate your reporting on this issue. I will alert the engineering staff about this bug. If you can furnish a sample project file and at least one piece of media exhibiting the behavior, that would be excellent. I apologize for this problem. Thanks again for reporting.

 

Cheers,
Kevin

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Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hi @MichaelAHagan,

Is this issue occurring in the current version of Premiere Pro? Or are you still using Premiere Pro 23.4? If so, update the application and report back.

 

Thanks,
Kevin

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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Hi,

Matt from the audio team here.  This appears to be a bug we are working on.  Copy and pasting attributes from a mono file to a stereo file will leave the right channel of the stereo clip with no audio output (no audio Volume effect on the right channel).  And, since there is no proper Volume effect, sometimes, depending on how buffers are built or destroyed, you will hear either silence or repeated buffers buzzing over and over.

 

A workaround for you, before we can fix the bug and get it into a build, would be: 

right click on the affected clip, select Remove Attributes

Uncheck everything except the “Volume” effects

Press Ok to remove the volume effect.

 

This will reset the Volume of the clip.  You will need to apply any Volume keyframes or adjustments, but the buzzing will be gone.

-Matt

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