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Media Encoder: Error retrieving image at time code /Erreur de récupération de l’image 249 au niveau

Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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Media Encoder: Error retrieving image at time code /Erreur de récupération de l’image 249 au niveau du time code

 

Hi everyone, 

 

I've been trying to deinterlace some HDVi (codec HDV3 ; format MPEG Video) footage in media encoder (the classic way that you can find online. I know a lab in my city have succeeded with Media Encoder (but maybe they have a plug in that I don't have ?). 

BUT everytime it fails and say "Error retrieving image at time code (...)". They are clearly some corrupted images inside the numerised footage (Someone else did it). How can I make media composer recreate or don't mind some of the corrupted images ? Or a TC problem ?

 

Does anyone has encountered this kinf of issues with deinterlacing in media composer ? Or an idea of the deeper problem ? 

 

Thanks a lot !!

 

 

Bonjour à tous, 

 

J'essaye de desentrelacer des rushes HDVi (codec HDV3 ; format MPEG Video) dans Media Encoder. (la méthode classique qui normalement fonctionne. Je sais qu'un laboratoire de post-prod a réussi à désentrelacer ces mêmes rushes lors d'un test avec Media Encoder. Peut-être ont ils un plug in ou cocher un réglage que je ne connais pas ?) 

À chaque fois, peu importe ce que je tente il m'indique ce message : Erreur de récupération de l’image 249 au niveau du Code Temporel.

 

Il arrive à exporter une partie de la vidéo mais s'arrête et beug alors qu'ils restent quelques secondes. Un probleme qui suggere des images corrompues ou bien un probleme de TC ? Avez vous une idée ou bien une solution ? 

 

Merci beaucoup

Bug Unresolved
TOPICS
Computer configuration , Export , Import and ingest , User experience or interface

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3 Comments
Community Expert ,
Sep 25, 2023 Sep 25, 2023

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Windows or Mac?

Post screenshot sequence settings and export settings.

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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Actually, it's strange, I've just realized that my footage normally last 30 seconds, 25 fps interlace (HDV1080i) BUT here in media encoder and premiere pro they read it as a 10 second video. Maybe a problem with TC ?? It shows that the TC starts at 00:00:10:02.

 

10 seconds instead of 30 seconds ? Why des media encoder and premiere pro thinks it's much shorter ? 

 

Thanks 

 

 

Capture d’écran 2023-09-25 à 17.25.18.png

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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Ah ! Sorry ! It's Mac OS

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